Most Popular Articles
Minecraft Error Messages
A list of Error Codes displayed on multiplayer servers when trying to log in/out.
Multiplayer...
Adding subusers to the Control Panel
Here's how you can add a sub-user to your server:
1. log in to your control panel at...
How to cancel a service
We are sorry that you want to cancel your services with us. If there is anything that we can do...
How to request a refund
If you want to request a refund for your service make sure to reach out to us within 24 hours*...
How do I ban someone from my server?
(User who bans needs to be an operator, to make someone an operator do /op USERNAME in game)...